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Volunteer Victoria: You Did What! Dealing With Difficult Employees

July 9 @ 9:00 am - 2:00 pm

One in a 5 part series of workshops that introduces the innovative dynamics of 22nd century leadership.

About this event

Leaders who are aware of how they personally respond to challenging situations with employees are most successful in guiding that “difficult” employee to be an active, positive, and contributing member of their organization. In this “networking” session, participants will share challenging situations and learn more about their personal responses to common workplace.


Dawna is an innovative leader with a proven track record in empowering individuals and organizations to meet their unique goals. In addition to running her own leadership and human resources consulting company, she works as Director of Operations and Human Resources with WorkLink Employment Society in Langford. During her 25+ year career as a School District Superintendent, business owner and teacher, she has supported organizations in their quest to achieve success by breaking down silos through empowerment and by focusing on workplace dynamics and employee engagement.

In addition to her designation as a Chartered Professional in Human Resources, Dawna holds three university degrees; a Master of Education, Bachelor of Education and Honors Bachelor of Science Degree. Her credentials include several certificates including Dealing with Difficult People, and Professional Negotiations from University of Windsor/Harvard Law Schools. She is also certified as an investigator for workplace bullying and harassment complaints.

Dawna Day Consulting Services offers a variety of customized services to help organizations deal with complex challenges. Please visit for more information.


Volunteer Victoria


Virtual Session