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Volunteer Victoria: Effective Communication For Conflict Management In The Workplace

June 23 @ 9:00 am - 12:00 pm

A three hour interactive workshop that will give you insight into your own communication style and how it impacts others.

About this event

Learn how to identify others’ communication styles and discover how it impacts you in return. We’ll then take this valuable information and learn how to make changes that will improve the way you communicate and manage conflict.

The skills taught in this remote ZOOM workshop are transferable across many situations and scenarios you’ll encounter in both your work and personal life.


Learning Outcomes for Participants

– Identify common communication mistakes and learn how to avoid them

– Understand your strengths in communication and how to maximize them

– Gain skills that lead to collaborative conversations

– Deliver effective feedback even in stressful situations

– Learn de-escalation techniques and how to manage anger

– Understand the role power plays in effective communication


Value to Your Organization

Improved communication skills in your staff group lead to:

– Improved interactions with clients

– More productivity

– Increased collaboration

– Enhanced creativity

– Improved morale and work satisfaction





June 23
9:00 am - 12:00 pm
Event Category:
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Volunteer Victoria


Virtual Session